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Help & Support

We're here to help you with any questions or issues

Frequently Asked Questions

How do I book a hostel?

Browse hostels, select one you like, and click "Get Contact" to pay GH¢10 and receive the landlord's contact information.

What payment methods do you accept?

We accept Mobile Money (MTN, Vodafone, AirtelTigo) and card payments via Paystack.

Can I get a refund?

Contact our support team within 24 hours if you encounter any issues with the listing.

How are hostels verified?

Our team physically visits and verifies each hostel before it appears on the platform.

Send Us a Message

Still have questions? Send us a message and we'll get back to you soon.